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Request Demo

Dynamic Approval Workflow

Customized approval workflow for your organization

Software Approvals

You no longer need to spend time finding the right approver and sending mails. SCCM Self Service automates the approval workflow by routing the request to:

  • Your manager
  • A pre-determined list of approvers
  • An approver dynamically determined by attributes of the requester

Software in the catalog can be configured to either require or not require approval. Customizable emails and detailed status keeps everyone informed on approval status.


Configure appropriate approval group

  • Approval families provide further flexibility. For example, if you wanted to have 2 separate groups of approvers for the "IT Department" you can assign each approval group to a separate family
  • Setup serial approval chains
  • Configure approval pools in which any one person can approve
  • Multiple approval levels

Request is dynamically routed and approver approves request

  • Specify alternate approvers if approver is out of office
  • Approvers can suggest alternate software to requestor
  • Approvers get reminders

Notifications

  • Approver receives a notification of request
  • Requester receives intimation of approval
  • Customizable email templates

Software is Delivered

Request is processed by SCCM 2007 and delivered

  • 5 minute delivery

We chose SCCM Self Service because it had more features than the competitive offerings. In particular, we wanted to be able to conduct approvals by Active Directory properties. Only SCCM Self Service had that built-in. Adrian Greteman, Enterprise System Administrator, Avnet

About SCCM Expert

SCCM Expert is a Microsoft Gold Partner and founding member of the Microsoft System Center Alliance.

We help corporations, education institutions and government agencies boost productivity through on-demand application delivery, simplify Windows 7 OSD and application migration, save IT time by automating software request management, and reduce license spend through rental and reclamation.

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