Enable End-user's to Request Software from an Online Catalog

After a successful Windows 7 migration, you can provide your employees the ability to request software from an online catalog, have it quickly approved and delivered.

This ensures that employees have the right software to be productive and that the SCCM administrative team is not flooded with one-off individual software requests.

Quickly search for software

• Intelligent auto completion and suggestions

Select software and add it to the shopping cart Request multiple items together

Answer a business questionnaire (optional)

• Customize to collect information you need

Choose your preferences Method Schedule

See request status

• Delivery status
• Time to complete
• Leave comments and rating for others

We calculated the old way of installing applications at about 20 minutes average per application. Now with ESD, our phone analysts take the call, and in 60 seconds and about 3 clicks have the requested application on it's way to the customer (Help Center Managers, Can You Say First Call Resolution). Mark, Fortune 500 Company